Terms of Use

IMPORTANT: Kirsten R Buchanan, “KB Fitness”, and its subsidiaries (“www.kirstenbuchanan.com & www.trainwithkirsten.com”) operate this website, other health, wellness, diet and fitness services that are offered by Kirsten R Buchanan that are a part of the portfolio (the “site”) and the services related to or offered on the Site (hereinafter, the “Services”). Some of the sites are websites that we operate on behalf of third party licensors, for example Kirstenbuchanan.com, trainwithkirsten.com (collectively, “Licensors”, such Licensors together with “KB Fitness”, “us” or “we”). Kirsten R Buchanan’s services may include, without limitation, tools, applications, email services, bulletin and message boards, chat areas, news groups, forums, communities, calendars, and downloadable mobile applications related to the Sites or provided through the Sites. These Terms of Use (“TOU”) govern your use of any of the Sites and Services that are provided by Kirsten R Buchanan. Please read this agreement carefully before accessing or using any of the Sites or Services. Each time you access or use the Sites or Services, you agree to be bound by these TOU. If you do not agree to be bound by all of these TOU, you may not access or use the Sites or Services. In addition, certain areas of the Sites or Services may be subject to additional terms of use that we make available for your review. By using such areas, or any part thereof, you are expressly indicating that you have read and agree to be bound by the additional terms of use applicable to such areas. In the event that any of the additional terms of use governing such area conflict with these TOU, the additional terms will control.

Sales Policy

The purchase of all digital products, downloads and online content is subject to the following terms and conditions. All customers are advised to review these terms and conditions carefully before making any purchase.

*All digital products, pdf downloads, resource material, videos and online content are subject to  copyright protection. Each digital product, pdf download and online content sold is licensed to a single user only. Customers are not allowed to copy, distribute, share and/or transfer the product/s (and/or their associated username/passwords) they purchased to any third party or person. In some cases “www.kirstenbuchanan.com & www.trainwithkirsten.com” may encrypt, force password and /or stamp license details (including customer name, address etc.) on its digital products to ensure additional safety.

*All transactions for purchase of intangible products, pdf downloads, resource material, videos and online content are made through payment gateways such as PayPal that use SSL Encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.

*In case you are not redirected back to our website after purchase or you do not receive an email from us with a link to the product of your purchase, you can immediately contact us with your transaction details, including the email ID through which the payment was made. We will revert back to you with your product details and download link as soon as possible.

*All digital purchases made on www.kirstenbuchanan.com & www.trainwithkirsten.com are non-refundable. Since the products made available here are intangible, we cannot accept any request for refunds. In the case where a purchase error is made, please contact us via kirstenrbuchanan@outlook.com to discuss a resolution

*By placing an order with www.kirstenbuchanan.com & www.trainwithkirsten.com , you warrant that you are at least 18 years old (or have parents’ permission to buy from us) and accept these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

Payments

All transfers conducted through the web site are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms and conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.

Return Policy

If purchasing a digital download: products that are digital, they are deemed “used” after download or opening. This unfortunately means we have a strictly no refund policy in regards to dissatisfaction with product. Please contact kirstenrbuchanan@outlook.com to see how we can remedy any problems you may have with this.